12/24/2023 0 Comments Prank calling hotlines![]() ![]() ![]() ![]() According to Lifeline, they are able to answer 85% of calls within 30 seconds after the greeting, and 97% within 75 seconds or less. There is also a backup network, so if your community doesn't have a crisis center or your crisis center is swamped with calls, you can still reach someone. "The reason why we do that is because we believe local crisis centers, ideally, are best able to help people in their own communities because the staff are aware of the resources in that community," Sinwelski said. When an individual calls in, they will be routed to the crisis center located closest to them. Most crisis centers are non-profit and are staffed by both professionals and volunteers. Lifeline is actually made up of a network of 161 crisis centers across the country, Sinwelski said. Wait times are usually under one minute, but they can be longer depending on the center's resources. Then, the call is routed to a local crisis center. You can also reach the Veterans Crisis Line by sending a text message to 838255, or by clicking here to chat with a VA responder online. "We work in partnership with the Veterans Crisis Line, so when you press one the call will be connected to a special center that's operated by Veterans Affairs," Shari Sinwelski, associate director for the National Suicide Prevention Lifeline, told BuzzFeed News. If you are a veteran or an active duty member of the military or calling about someone who is, you can press one. The automated message also provides additional options for Spanish speakers and veterans. Please remain on the line while we route your call to the nearest crisis center in our network." If you are in emotional distress or suicidal crisis or are concerned about someone who might be, we're here to help. "You have reached the National Suicide Prevention Lifeline, also servicing the Veterans service line. A person does not come on the line immediately.Īfter dialing 1-80, you will hear the following automated message: When you first call, you will get an automated greeting with additional options. People who are deaf or hard of hearing can reach Lifeline via TTY by dialing 1-80 or use the Lifeline Live Chat service online. According to Lifeline's website, the crisis centers work with a service that can translate calls in over 150 languages. If you speak another language, call the main line and wait to be connected to a person at a local crisis center who can connect with a translator. Lifeline ofrece 24/7, gratuito servicios en español. If you are a Spanish speaker, call the Spanish-language Lifeline at 1-88. Lifeline is also available for non-English speakers and people who are deaf or hard of hearing. As long as you have a phone, you can call the number and talk to someone. There is no minimum age, and you can receive support at any time, even on holidays. First, the basics: Lifeline provides free, confidential support 24 hours a day, 7 days a week, for anyone of any age - including non-English speakers.Īnyone can call the Lifeline, whether they are thinking about suicide or not, and get emotional support. ![]()
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